Welcoming Orders from NHS Trusts, Hospitals and Schools

We welcome online orders from NHS trusts and hospital groups across England, Wales, Scotland & Northern Ireland. It really couldn’t be simpler to order with MedLamps UK. 

The simplest way is to find the product on our website and then contact us to send your order through to our friendly team.  We have supplied hospitals across the country for years, so we know how we can work with you.

It is as Easy as 1,2,3,4

  1. Find your Product and send your order to info@medlamps.co.uk
  2. Confirm account and order details including PO number
  3. Receive your Order
  4. Pay your invoice as per the payment terms

NEW! Order online, Send us your PO number and Pay via Invoice

We have enabled our website to allow customers to place their order without paying at the time of ordering.  To do this simply select Pay on Account and then we will be in contact to confirm your account details and set up your Purchase Order Number.

Send your order to info@medlamps.co.uk and please include the below

  • Your Purchase Order
  • Name of Product
  • Billing Address
  • Delivery Address

Standard Payment Terms

Our terms of payment are that all invoices issued in a month must be paid by the end of the following month. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the agreed credit terms. Supplies will be halted on overdue accounts until the account is up to date.

Unpaid accounts will be placed on credit hold within 5 working days from due date. MedLamps UK reserves the right to request a deposit or pre-payment in full on special one off projects or bespoke manufactured products.


Before returning any goods to MedLamps UK, customers must ring and request a Returns Authorisation Number (RAN). This number must be indicated on the relevant paperwork, without a RAN goods will be sent back to customer. Any errors on our part will be corrected at our expense, otherwise a handling charge will be levied. No stock will be accepted after 30 days unless a fault has occurred.


No claim for any form of consequential loss or damage will be accepted.


All goods are packed carefully using approved packing methods. If any damage occurs in transit, please do not refuse to accept delivery – sign as damaged, and report the matter to us within two working days.


Please advise us of any defective goods within three working days of receipt. Any returns for credit or replacement are subject to evaluation by the manufacturer of the goods before any credit or replacement will be agreed.


All goods remain the property of MedLamps UK until paid for in full.